royaldrim Privacy Policy: How We Handle Your Account Data
When you use royaldrim, the data connected to your account — your login details, wallet activity through DANA, OVO, or GoPay, and your session history — is handled under this policy. We collect only what we need to operate your account, and we do not share it outside the purposes described here. Availability of our services depends on local law and eligible regions in Indonesia.
DANA account data
OVO wallet activity
GoPay transaction records
Session and login history
POLICY POSTURE
What This Policy Covers and How It Applies
This policy applies to all data collected when you access royaldrim through a supported browser or mobile connection in Indonesia. We collect information you provide directly — your registration details, contact address, and the payment method you connect, whether that is DANA, OVO, or GoPay. We also collect session data automatically: device type, IP address, pages visited, and the time of each interaction. We use this data to operate your account, process wallet transactions, respond to support requests, and keep your session secure. We do not sell your personal data to third parties. Where we work with service partners — for example, payment processors handling your DANA or OVO transaction — those partners receive only the data needed to complete the specific function. We retain your account data for as long as your account remains active or as required under applicable law in the jurisdiction where you access the service. You can ask us to review, correct, or remove your data by contacting support through the channels listed on this page. Requests are reviewed and responded to within a reasonable period. Data handling for users in Indonesia is subject to applicable local data-protection regulation and is available only where local law permits.
DANA
Payment data processed through DANA is shared with the DANA network only to complete your transaction. We do not store full wallet credentials on our servers.
OVO
OVO transaction details are passed to OVO's payment layer for processing. Once the transaction is confirmed, only the reference record remains in your account history.
GoPay
GoPay transfers follow the same pattern — only the minimum data required for the transaction is shared, and your account dashboard shows the confirmed record after completion.
POLICY BOUNDARIES
Where This Policy Applies Across Your Account
Not every part of your experience with royaldrim falls under a single rule. Account access, in-session activity, site content, and third-party services each sit in a different part of the data-handling picture. Understanding which applies to which interaction helps you know where to direct a question or a data request.
Account Access
Login credentials, session tokens, and device identifiers are covered fully by this policy. We use them only to authenticate your session and protect your account from unauthorised access.
Transactions
Wallet activity through DANA, OVO, and GoPay is covered by this policy on our side. The payment network's own terms also apply to their portion of the transaction — check their policies for their handling.
Site Content
Game session data — the titles you open, session length, and results shown in your history — is recorded under this policy and is used only for account management and support.
Third-Party Services
Links that take you outside royaldrim, including payment provider portals or external support tools, are governed by those services' own policies. This policy does not extend to third-party sites.
YOUR ACCOUNT CHOICES
Actions You Can Take Under This Policy
You have concrete options when it comes to the data connected to your royaldrim account. These are not abstract rights — each one maps to a real request you can make through our support channel. To see what data we hold, send a data-access request to our support team with your registered account email. To correct account details — name, email, or linked contact information — open the account settings page after login and follow the fields shown there; for details that cannot be changed through settings, raise a correction request with support. To raise a question about how a specific piece of data is used, include your account reference and the data point you are asking about. To request deletion, contact us directly; we will confirm what can be removed immediately and what must be retained under applicable law before processing your request.
Review Your Records
Send a data-access request to our support address with your account email. We will confirm the records we hold and how they are used.
Correct Account Details
Account settings after login show the fields you can update directly. For details outside those fields, raise a correction request with support and include your account reference.
Raise a Data Question
If a specific data point or processing step is unclear, contact support and name the data you are asking about. We aim to respond with a clear, specific answer.
Request Data Removal
We will review your removal request, confirm what can be deleted immediately, and explain any retention obligations under applicable law before taking action.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
For any question, correction request, or data inquiry related to this privacy policy, use one of the contact paths below. Include your registered account email and a brief description of what you are asking about so we can route your request to the right team.
Email Support
Send your privacy or data request to our support email address. Include your account email and the specific question or action you need.
Live Chat
Open the live chat widget from your account dashboard after login. Privacy and data questions are handled through the same support queue as account help.
Help Centre
The help centre at royaldrim/help contains the current contact form for data and privacy requests. The form routes directly to the team handling this policy.
DATA HANDLING STANDARDS
How We Protect and Manage Your Information
Security and retention practices are built into the account layer, not added on top. Your session data is protected in transit, and access to account records is restricted to the functions that need them. Cookies on royaldrim are used to maintain your login session and remember your preferences; you can manage cookie settings through your browser. We do not use third-party advertising cookies. Data we collect is retained only as long as your account is active or as required under applicable law — we do not hold records beyond that period without a documented reason.
Data in Transit
All data moving between your device and royaldrim is encrypted. This applies to login, payment confirmation through DANA or OVO, and any form submission on the site.
Cookie Use
We use session cookies to keep you logged in and functional cookies to remember your account preferences. No advertising or cross-site tracking cookies are set by royaldrim.
Retention Policy
Account data is kept while your account is active. When you request deletion, we confirm what can be removed immediately and what must be retained under local law before acting.
Who to Contact
Privacy requests — access, correction, deletion, or a question about processing — go to our support team. Reach us through the contact paths in the section above; include your account email in every request.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Questions About This Policy
Real questions about privacy, data handling, and your account rights — answered directly.
What personal data does royaldrim collect when I register?
We collect your registration details — name, email address, and contact information — along with the payment method you connect, such as DANA, OVO, or GoPay. We also record your device type and IP address when you log in. We collect only what is needed to operate your account.
Does royaldrim share my data with third parties?
We share data with service partners only where needed to complete a function — for example, passing transaction data to DANA or OVO to process a wallet transfer. We do not sell your personal data. Partners receive only the minimum data required for the specific task they perform.
How do I see what data royaldrim holds about my account?
Send a data-access request to our support team using your registered account email. Include a brief description of what you want to review. We will confirm the records we hold and explain how each piece of data is used, within a reasonable response period.
Can I ask royaldrim to delete my account data?
Yes. Contact our support team with a deletion request. We will confirm what can be removed immediately and let you know if any records must be kept under applicable local law before we process the request. We do not retain data beyond what the law or active account operation requires.
What cookies does royaldrim use?
We use session cookies to keep you logged in and functional cookies to remember your account preferences. We do not set advertising cookies or cross-site tracking cookies. You can manage or clear cookies through your browser settings at any time.
Does this privacy policy apply to my DANA or OVO transactions?
This policy covers how royaldrim handles your transaction data on our side. DANA and OVO's own privacy terms also apply to the portion of the transaction that runs through their networks. We recommend reviewing their policies for their handling of your wallet data.
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